Delivery Information

  • Please note: There has been an increase in the number of split deliveries in the recent weeks. All wine should be delivered within 3 days of the first case arriving. Please contact us if you haven’t received all their wine within the new estimated delivery timeframes below.
  • All member orders include our Australia Post standard delivery service at no additional cost
  • All non-member orders are delivered using our Australia Post standard service for $10 flat rate
  • Priority express delivery is available for all orders and calculated during checkout
  • You will receive an email tracking notification when your order has left our warehouse. Track your order by following the instructions within your email
  • Only eligible customers using Australia Post's Safe Drop service may authorise packages to be left unattended. Learn more on Safe Drop
  • Express deliveries via Toll Priority may not be left unattended

2020 Christmas Delivery Cut Off Dates

You’ll find updated delivery times below, applicable to orders placed on 23 March 2020 onwards:

Friday, December 11th

Adelaide Inner Metro

Adelaide Outer Metro

SA Near Country

 

Thursday, December 10th

Ballarat Region City/Subs

Bendigo Region City/Subs

Country Areas Attached to Metro VIC

Geelong Region City/Subs

Gippsland Region Subs & District

Melbourne Metro

SA Far Country

Mount Gambier

 

Wednesday, December 9th

Tasmania

Ballarat Region (Selected Areas)

Ballarat Region Other

Bendigo Region (Selected Areas)

Bendigo Region Other

Broken Hill

Canberra Metro

Canberra Region Other

Country Areas Attached to Metro NSW

Geelong Region (Selected Areas)

Geelong Region Other

Gippsland Region (Selected Areas)

Gippsland Region Other

Hunter Region (Newcastle) Primary

Seymour Region (Selected Areas)

South Coast (Wollongong) Primary

Sydney Metro

Seymour Region Other

 

Tuesday, December 8th

Brisbane Inner Metro

Brisbane Outer Metro

Central Coast Region (Gosford)

Central West (Bathurst) Primary

Gold Coast Region

Goulburn

Hunter Region (Newcastle) Other

Mid North Coast Region (Kempsey)

Murray Region (Albury)

New England Region (Tamworth)

Northern Rivers Region (Casino)

Perth Metro

Riverina Region (Wagga Wagga)

South Coast (Wollongong) Other

Southern Highlands Region

Sunshine Coast Region Primary

Toowoomba City & Near Region

Western Plains Region (Dubbo)

Central West (Bathurst) Other

 

Monday, December 7th

Alice Springs

Cairns City & Near Region

Darwin City & Subs

Mackay Region

Rockhampton City & Near Region

Sunshine Coast Region Other

Toowoomba Region Far

Townsville City & Near Region

 

Sunday, December 6th

Cairns Region Far

Rockhampton Region Far

Townsville Region Far & Mt Isa

WA Central/Murchison/Goldfields

WA Great Southern Region

WA South Roads

WA Bunbury

 

Thursday, December 3rd

WA Pilbara

 

Wednesday, December 2nd

WA Kimberley

 

Thursday, November 26th

Cairns Region Distant

NT Other

 

Monday, November 23rd

Tasmania Remote

 

Please contact us if you have not received your order outside the above timeframes. Thank you for your patience.

Delivery Times

Please refer to the table below to find your regions estimated delivery time (business days)

NSW & ACT Standard Post Express Delivery
Sydney Metro 5-9 days 3-4 days
NSW County 9-11 days 5-7 days
Canberra 5-9 days 3-4 days
VIC Standard Post Express Delivery
Melbourne Metro 5-9 days 3-4 days
VIC County 9-11 days 5-7 days
SA Standard Post Express Delivery
Adelaide Metro 4-8 days 3-4 days
SA County 8-11 days 5-7 days
QLD Standard Post Express Delivery
Brisbane Metro 6-10 days 3-5 days
QLD County 10-12 days 4-6 days
QLD Remote (far nth) 10-15 days 7-10 days
WA Standard Post Express Delivery
Perth Metro 8-12 days 5-7 days
WA County 12-14 days 5-7 days
WA Remote 13-15 days 6-8 days
NT Standard Post Express Delivery
Darwin Metro 6-10 days 3-5 days
NT Remote 14-15 days 4-6 days
TAS Standard Post Express Delivery
Tasmania Metro 6-10 days 3-5 days
TAS Remote 14-18 days 5-7 days


* Australia Post standard deliveries to Islands off the coast of Tasmania, North Queensland and NT require between 9-26 days.

Please Contact us should you have any queries about the status of your order.