Delivery Information

Please Note: Due to current COVID-19 restrictions, please allow additional time on the below timeframes for your order to be delivered in full. We will send you a shipping notification email with a tracking link once your order has been shipped.

  • All member orders include our Australia Post standard delivery service at no additional cost
  • All non-member orders are delivered using our Australia Post standard service for $10 flat rate
  • Priority express delivery is available for all orders and calculated during checkout
  • You will receive an email tracking notification when your order has left our warehouse. Track your order by following the instructions within your email
  • Only eligible customers using Australia Post's Safe Drop service may authorise packages to be left unattended. Learn more on Safe Drop
  • Express deliveries via StarTrack Premium may not be left unattended

Christmas 2021 Shipping Cut Off Dates: Please refer to the table below to find your states cut off date for delivery on or before 24th December 2021.

State Standard Post Express Delivery
NSW Thursday, 9th December Wednesday, 15th December
ACT Thursday, 9th December Wednesday, 15th December
VIC Thursday, 9th December Wednesday, 15th December
QLD Wednesday, 8th December Wednesday, 15th December
SA Monday, 13th December Thursday, 16th December
WA Sunday, 12th December Tuesday, 14th December
TAS Wednesday, 8th December Wednesday, 15th December
NT Monday, 6th December Monday, 13th December

Delivery Times

Please refer to the table below to find your regions estimated delivery time (business days)

NSW & ACT Standard Post Express Delivery
Sydney Metro 5-9 days 3-4 days
NSW County 9-11 days 5-7 days
Canberra 5-9 days 3-4 days
VIC Standard Post Express Delivery
Melbourne Metro 5-9 days 3-4 days
VIC County 9-11 days 5-7 days
SA Standard Post Express Delivery
Adelaide Metro 4-8 days 3-4 days
SA County 8-11 days 5-7 days
QLD Standard Post Express Delivery
Brisbane Metro 6-10 days 3-5 days
QLD County 10-12 days 4-6 days
QLD Remote (far nth) 10-15 days 7-10 days
WA Standard Post Express Delivery
Perth Metro 8-12 days 5-7 days
WA County 12-14 days 5-7 days
WA Remote 13-15 days 6-8 days
NT Standard Post Express Delivery
Darwin Metro 6-10 days 3-5 days
NT Remote 14-15 days 4-6 days
TAS Standard Post Express Delivery
Tasmania Metro 6-10 days 3-5 days
TAS Remote 14-18 days 5-7 days


* Australia Post standard deliveries to Islands off the coast of Tasmania, North Queensland and NT require between 9-26 days.

Please Contact us should you have any queries about the status of your order.