Delivery delays due to COVID-19 restrictions.

Delivery Information

Due to current COVID-19 restrictions, please allow additional time for your order to be delivered in full. We will send you a shipping notification email with a tracking link once your order has been shipped.

  • All member orders include our Australia Post standard delivery service at no additional cost
  • All non-member orders are delivered using our Australia Post standard service for $10 flat rate
  • Priority express delivery is available for all orders and calculated during checkout
  • You will receive an email tracking notification when your order has left our warehouse. Track your order by following the instructions within your email
  • Only eligible customers using Australia Post's Safe Drop service may authorise packages to be left unattended. Learn more on Safe Drop
  • Express deliveries via StarTrack Premium may not be left unattended

Delivery Times

Please refer to the table below to find your regions estimated delivery time (business days)

NSW & ACT Standard Post Express Delivery
Sydney Metro 5-9 days 3-4 days
NSW County 9-11 days 5-7 days
Canberra 5-9 days 3-4 days
VIC Standard Post Express Delivery
Melbourne Metro 5-9 days 3-4 days
VIC County 9-11 days 5-7 days
SA Standard Post Express Delivery
Adelaide Metro 4-8 days 3-4 days
SA County 8-11 days 5-7 days
QLD Standard Post Express Delivery
Brisbane Metro 6-10 days 3-5 days
QLD County 10-12 days 4-6 days
QLD Remote (far nth) 10-15 days 7-10 days
WA Standard Post Express Delivery
Perth Metro 8-12 days 5-7 days
WA County 12-14 days 5-7 days
WA Remote 13-15 days 6-8 days
NT Standard Post Express Delivery
Darwin Metro 6-10 days 3-5 days
NT Remote 14-15 days 4-6 days
TAS Standard Post Express Delivery
Tasmania Metro 6-10 days 3-5 days
TAS Remote 14-18 days 5-7 days


* Australia Post standard deliveries to Islands off the coast of Tasmania, North Queensland and NT require between 9-26 days.

Please Contact us should you have any queries about the status of your order.